Everything you need to know about shipping, delivery, order tracking, and product inspection at Anipop.
Order Processing
- All orders are processed and dispatched within 24 business hours after successful order placement.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation along with your tracking details.
Shipping Charges
We offer FREE shipping on all orders across India.
There are no hidden shipping charges at checkout.
Estimated Delivery Time
Most orders are delivered within 4 to 7 business days, depending on your delivery location.
Delivery timelines may vary due to:
- Festivals and public holidays
- Severe weather conditions
- Natural calamities
- Unexpected courier delays
- Other unforeseen circumstances beyond our control
Courier Partners
To provide the fastest and most reliable delivery experience, Anipop works with multiple trusted courier partners through our shipping network.
The courier partner for your order is automatically selected based on your delivery location, serviceability, and delivery performance.
Order Tracking
Once your order has been shipped, you will receive your tracking details via email and/or SMS/WhatsApp (where available).
You can also track your order anytime through our Track Order page.
Cash on Delivery (COD)
Cash on Delivery (COD) is available in eligible locations across India.
While COD is available, we encourage customers to choose prepaid payment for faster order processing and a smoother delivery experience.
Delivery & Product Inspection
Please inspect your package immediately upon delivery.
To ensure a fair and transparent resolution in case of any issue, we strongly recommend recording a continuous unboxing video from the moment you receive the sealed package until the product is fully unpacked.
If you receive:
- A damaged product
- A defective product
- An incorrect product
- A missing item
Please report the issue within 24 hours of delivery by emailing support@anipop.in with:
- Your Order ID
- Clear photos of the product and packaging
- A complete unboxing video
The unboxing video helps us verify claims quickly and protects both our customers and Anipop from fraudulent or inaccurate claims. Claims reported after 24 hours or without sufficient supporting evidence may not be eligible for replacement, exchange, or refund.
Incorrect Shipping Information
Please ensure that your shipping address, contact number, and email address are accurate before placing your order.
Anipop is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.
Delayed Deliveries
While we strive to deliver every order within the estimated delivery timeline, delays may occasionally occur due to reasons beyond our control.
If your order is delayed, our support team will assist you in tracking your shipment and providing updates.
Lost Shipments
If your shipment appears to be lost in transit, please contact us at support@anipop.in.
Our team will coordinate with the courier partner to investigate the shipment and provide an appropriate resolution in accordance with our policies.
Need Assistance?
For any shipping-related queries, please contact us at:
Email: support@anipop.in
If you would like to speak with our team, you can submit a callback request through our Contact Us page, and we’ll get in touch with you as soon as possible.
