Returns & Exchanges

Last Updated: 29 July 2026

At Anipop, we’re committed to delivering premium-quality apparel and ensuring every customer has a great shopping experience. If something isn’t right with your order, we’re here to help. Please read our Returns & Exchanges Policy carefully before submitting a request.

Return & Exchange Eligibility

You may request a return or exchange within 7 days from the date of delivery if:

• You received a damaged or defective product.
• You received an incorrect product.
• You need a size exchange.

All requests must be submitted within 7 days of receiving your order.

One-Time Free Size Exchange

We understand that finding the perfect fit online can sometimes be challenging.

That’s why Anipop offers one free size exchange per order, subject to stock availability.

To be eligible for a size exchange:

• The product must be unused and unwashed.
• Original tags and packaging must be intact.
• The product must not have stains, perfume, deodorant marks, or any signs of use.
• The exchange request must be submitted within 7 days of delivery.

If your preferred size is unavailable, our support team will assist you with the best available alternative.

Damaged, Defective or Incorrect Products

If you receive:

• A damaged product
• A manufacturing defect
• An incorrect item
• A product with a printing defect

Please contact us within 48 hours of delivery by emailing support@anipop.in.

To help us process your request quickly, please include:

• Your Order ID
• Clear photographs of the product
• Photos of the outer packaging (if applicable)

After verification, we’ll arrange a replacement or provide an appropriate resolution.

Reverse Pickup

We will arrange a free reverse pickup wherever the service is available.

If reverse pickup is not available in your location, you’ll be requested to self-ship the product to the address provided by our support team using a nearby courier service or India Post.

Our team will guide you through the process to ensure a smooth experience.

Products Not Eligible for Return or Exchange

Returns or exchanges will not be accepted if:

• The request is made after the 7-day return window.
• The product has been used or washed.
• Original tags or packaging are missing.
• The product has been altered or damaged after delivery.
• The issue is caused by improper handling or normal wear and tear.

Return & Exchange Process

1. Email us at support@anipop.in within the eligible return period.
2. Mention your Order ID and describe the issue.
3. Attach clear photographs if the item is damaged, defective, or incorrect.
4. Our support team will review your request within 1–2 business days.
5. If approved:
   • A reverse pickup will be arranged where available, or
   • You’ll be asked to self-ship the product if reverse pickup is unavailable in your location.
6. Once the returned product passes our quality inspection, we’ll process your exchange promptly.

Quality Inspection

All returned products undergo a quality inspection before an exchange is approved.

Anipop reserves the right to reject any return or exchange request that does not meet the eligibility conditions outlined in this policy.

Need Help?

If you have any questions regarding returns or exchanges, we’re here to help.

Email: support@anipop.in

We aim to respond to all support requests within 1–2 business days.